Who operates the website
ChidoGear is operated by CHIDOGEAR LTD, registration no. 12990784. Privacy questions can be sent to support@chidogear.com.
Information processed
When you contact us or make a purchase, we may process your name, email, billing or other order information, purchase history and messages. Website systems may also process device and browsing data, IP address and cookie identifiers.
Why information is used
We use information to operate the store, respond to enquiries, deliver digital goods, handle support, keep required records, maintain security and investigate potentially fraudulent activity. Optional analytics or marketing technologies may be used where configured and permitted.
Service providers and payments
External providers may assist with payment processing, hosting, email delivery, analytics or fraud prevention. Their own notices may govern processing they carry out independently. Do not send sensitive payment-card details through support email.
Retention and protection
We keep data only as long as reasonably necessary for the stated purposes, applicable legal obligations and dispute or recordkeeping needs, and apply appropriate safeguards.
Privacy rights
Depending on applicable law, individuals may have rights to access, correct, erase, restrict, object to or obtain information about certain personal data. To make a request, contact support@chidogear.com. Some requests are subject to legal exceptions.
Cookies and changes
Functional cookies and, where configured, analytics or advertising tools may be used. We may update this notice when systems, processing or applicable requirements change.